Your Data

Delete Your SplitMitra Account

01

Delete Your Account in the App

You can delete your SplitMitra account yourself, at any time, in the iOS or Android app:

  1. Sign in to SplitMitra.
  2. Open You (your profile), then Delete Account under Your Data.
  3. Confirm with your password. If you signed up with Google or Apple, type DELETE instead.

On the web app, it’s in your Profile, under Account.

You are signed out straight away and can’t sign back in to the deleted account. We suggest settling outstanding balances with your Mitras first; the app shows them before you confirm.

02

Delete Your Account Without the App

If you can’t sign in, email support@splitmitra.com from the email address on your account with the subject “Delete my account”. We confirm the request is yours, then delete the account and reply within 15 business days.

03

What We Delete and What We Keep

  • Your plans, groups and expenses are removed, and your settlement history is no longer visible to your Mitras.
  • Your subscription and any unused credits end on the day you delete.
  • Your personal data (name, email, phone number, UPI ID, profile) is anonymised within 30 days.
  • Payment and invoice records are kept for 7 years, because Indian tax law requires it. They are not used for anything else.
  • AI usage logs are purged 90 days after they were created.
  • Account-security records (IP address, approximate location, device and time of sign-ins and password changes) are kept for 180 days after they were last seen, as the CERT-In directions require, then deleted. They are not used for anything else.

04

Delete Some Data Without Closing Your Account

You can delete individual plans, groups, expenses and notes in the app. To download a copy of your data first, use Download My Data under Your Data. For anything else, email support@splitmitra.com.